5

They strive for customer satisfaction. I have used them numerous times and highly recommend them

5

i was planning to buy a used BMW 328i convertible from a dealer and people suggested me to do a purchase inspection. so I called an hour before i went, Â when i got there, John said they can check it right away. and in less than 20 mins, Dave came to the waiting room and said" there is an accident"!! the dealer and me are all shocked because the record are so clean in "carfax" and maintenance receipt. Dave showed me the paint job they did because of the accident and why the convertible top is not lined up correctly. i was so happy they found out in such a short time, they are awesome!!

5

These guys are honest, upfront and trustworthy. Not only that, but they take care of their customers. They could have charged me much more labor for tracking down what the problem was with my car, but they chose to only bill me for 2 hours, including the time it was going to take to finally fix the problem. They also let me know of several other problems not related to the reason I took my car in. Yes, we all know how repairmen find all sorts of other problems that need to be taken care of... The one they pointed out were issues that I already knew about and they did not try in any way to coerce me into getting anything I didn't need. I will be taking my vehicles back to them as long as I have vehicles. These guys are top notch. ...they even saved my lost paperwork... Thank you Dave and John.

5

I highly recommend Los Gatos Auto Service! Â Both Dave and John were impeccable in their communication and technical skills. Â I brought my spouse's SUV in and they gave me a very fair price on much needed work. Â They are very professional and the restroom is very clean. Â :) Â I highly recommend Los Gatos Auto Service for your auto needs!

5

As a middle-aged single woman, I could easily be taken advantage of when it comes to engine repairs. Â Dave and John took great care of my car, and they fixed it fast, thoroughly, and for a great price! Â I was treated with kidness and respect too. Â They can work on my foreign car as well as my domestic, and I feel that you just can't beat Los Gatos Auto Service!

5

I've been going to these guys for years for Hondas, Volkswagens and Volvos. They do a good  job the first time, and I feel they're as honest as they come. I've gone in with engine trouble that I thought would be hundreds of dollars. They could have told me half a dozen things that I would have believed, and I expected hundreds of dollars in bills. Instead, they said, "Looks like one of your spark plug cables was worn. We put in new ones. You're good to go." I think the bill came to less than fifty bucks for the diagnosis, the part, and the installation. That was years ago and I hadn't been a customer that long. I've been going ever since.