5

Very courteous, professional and customer orientated. I felt they went the extra mile to make sure they could give me not only give me a good price on the work they were doing and the technicians explained thoroughly the work they were doing.

5

Over the last couple of years I have used Los Gatos Auto for all my maintenance needs. They are both efficient and great to work with, and they obviously know what they are doing. They have been very good about taking me home while the care is being worked on and then picking me up. I recently had some major work done. They told me what was wrong, how much it would cost, and how much time it would take. I am very satisfied with Los Gatos Auto and have recommended them to friends.

5

Great service and always complete the job when they promise. You know what you are paying for is getting done. This is the most honest group of mechanics which has great leaders in Dave and John.

4.5

Great work and service..

5

Great service!

5

You do fabulous work. My Ford Focus is running great. I have no complaints.

5

Great service! Recommending to a friend.

5

John & Dave always take such good care of my ancient GMC van, keeping me rolling SAFELY down the highway. The whole crew does a great job. They e-mail photos of everything and let me know what needs to be done right away and what can safely be done at a later time. Did I mention that they keep me safe? As an older gal, it's important to me that I NOT spend time on the side of the road Thanks, guys!

5

What a great shop. Excellent service and very knowledgeable people. I had a known problem with my BMW and expected a fairly major repair. There are two sensors inside the engine that get clogged and have to be extracted and cleaned or replaced. Dave recommended a BMW certified engine flush that cleans the sensors along with other areas inside the engine. (you should have seen the gunk that poured out the oil drain) Anyway, I got the problem solved, a much cleaner engine, and an oil change for well UNDER $200.00....on a BMW! I also received a complimentary roadside assistance package and an full inspection report on my car (with pictures) by e-mail. You will never get this kind of personal service at a dealership. Thank you Dave and the crew at Los Gatos Auto Service. Happy New Year to All. See you next year...and the year after, and the year after...

5

Superfast battery replacement!!! Thanks for keeping me on schedule with all the things I needed to do that day!