5

John and Hector always go above and beyond the call of duty. This shop has taken such good care of my car, i wont go anywhere else from now on. Professional, friendly, great prices and fast! Finally a shop that I can trust with all my cars. I would highly recommend them to all my friends and family.

5

In an ever growing world that is lacking in customer service, Los Gatos Auto Service will never be accused of such poor behavior. The team is professional, pleasant, and most of all on point! The pricing is fair and accurate and service is completed in a timely manner. They make all follow up calls and contacts without fail. I recommend those with an ailing vehicle to get it over to the car doctors' at Los Gatos Auto Service.

Hi Mike! Thank you, so much, for taking the time to leave a review for us. We are happy and proud to hear that we've provided you with the exceptional service we strive everyday to provide. We look forward to working with you again!

- Los Gatos Auto Service
5

This was my first time with this outfit and so I went with some trepidation and curiosity. I gotta say, though, this turned out to be a pleasure from end to end. I never thought I would say something like that about an auto shop. These guys were great. I also realized that these folks were actively working to try and make the experience better. The pricing was fair, the work was as expected, the sense of trust in the process grew on me, and the attitude was great.

Thank you, Bruce, for such high praise! We understand that getting your vehicle repaired is nothing to look forward to, which is why we do our best make the experience as painless and enjoyable (to the extent possible) as we can. Thank you for giving us the opportunity to work on your vehicle and we look forward to seeing you next time!

- Los Gatos Auto Service
5

Exception service. Rear brakes replaces and oil change. Reasonable cost with trustworthy mechanics every service appointment for the last five years. The owner takes pride in taking good care of customers. All, greet me a smile and a can do attitude.

Thank you, Tiffany, for taking time to let us know how you feel and for being our customer for so many years!

- Los Gatos Auto Service
5

Each time I take my car to Los Gatos Auto Service, I'm pleased by the customer service and communication. The employees clearly outline the steps, timeline, and parts that need to be purchased, which leaves me feeling well-informed and assured that I chose the right place. I continue coming here because I feel they are honest, hard working, and understanding.

Hi Laura! Thank you for leaving such a great review for us. We really value transparency which is why we provide our customers with a digital copy of their inspection report with pictures and want to share with you what's actually going on with your vehicle rather than say "You need a new radiator," or whatever the part may be. We want our customers to understand the "why" behind it. We look forward to seeing you next time!

- Los Gatos Auto Service
5

Was in a jam. Had a flat and wanted to get it fixed before I drove home to SF. It was late on a Friday - every place I went was booked. Lauren and the gang at LGA got on it, fixed the tire - put the spare back - test drove the truck - made sure the warning light reset. Super friendly - very conscientious. While I was waiting oversaw how they helped out another customer in a jam. For me service and trust is extremely important. I wish they were closer - I'd take all of our cars and my in-law'c car there. I seldom if ever write reviews. I definitely wouldn't give 5 stars easily, but they we're nice, knew their stuff, helped me out and the price was more than reasonable - that's everything you need to justify 5 stars. To Lauren and the rest of the gang there - thank you.

Hi Rich! Thank you, so much, for taking the time to leave us such an amazing review. We're so glad that we were able to help you and that you were happy with our service and truly appreciate you taking the time to let us know. We know you're not local, but if your ever in the area, feel free to stop by for a cup of coffee and to say hi!

- Los Gatos Auto Service
5

Excellent care of my Toyota Highlander- it'll live a long life under their care

5

I came in without a scheduled appointment but John said it was fine. We thought it was going to be a quick fix by adding air in my tire. Turned out to be a nail in my tire. Hector took over and solved the mystery and took the time to fix the problem. They fixed my tire and sent me on my way in a very short time. LGA has always given me great service! I really appreciate how thorough they are.

5

Amazing service! I won’t take my car anywhere else. LGAS are the best!

Thank you, so much, Richard! Thank you for your kind words and taking the time to post a review. We're always happy to help.

- Los Gatos Auto Service
5

Thank you so much for your services. You guys are the best and I would recommend to anyone who needs quality automotive services. Los Gatos Auto is always there for me and could be for you. Thanks again Los Gatos Auto!

Thank you, so much, Art! Thank you for your kind words and taking the time to post a review. We're always happy to help.

- Los Gatos Auto Service